The American Hospital Association Committee on Research offers 20 examples of patient and family engagement strategies in its report, “Engaging Health Care Users: A Framework for Healthy Individuals ...

Current automation tools reduce the hassle of expanding social media profiles while remaining safe and productive. When utilized properly, these tools are capable of managing several accounts, ...

Member engagement is a powerful tool for Medicaid plans and managed care organizations (MCOs). When members are actively engaged, everyone involved benefits. Increased engagement compels members to ...

Marcy Klipfel oversees the full HR department and contributes to a high-performance culture as chief engagement officer at Businessolver. When speaking to HR peers and clients lately, I’ve noticed ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. Patient engagement has always been an important component of ...

It’s a digital-first world. Whether for sales assistance, customer service, or general information, customers increasingly prefer engaging with businesses through websites, web chats, or messaging ...

Regardless of industry, every CEO wants the same things: greater productivity, higher revenue and improved morale. And employee engagement remains the key to achieving these critical objectives. Yet ...

In American higher education, teaching is our business, research our currency and service our obligation. It has always perplexed me that the pursuit of higher education administration has ...

Remember when brands first jumped on social media in the mid-2000s? Platforms like Instagram and YouTube gave businesses direct access to their target audiences – and it felt like a revolution.

Too many brands and content creators focus on driving audience growth and lose sight of maintaining engagement. Capturing attention is one thing, but retaining attention and building engagement are ...