In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before emotionally-challenging work situations.

Performance reviews are a crucial part of any organization’s growth and success. They provide an opportunity to assess employee performance, set goals, and offer constructive feedback. However, not ...

Direct talk about tough topics is intimidating, but it’s the path to trust. Leading with genuine empathy can transform a difficult conversation into a safe space for connection.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Ludi Akue discusses how the tech sector’s ...

Ang Brennan is head of learning and talent at Insights. Research conducted among hybrid teams shows that one-third of U.S. hybrid workers would like more one-on-one time with their managers to get ...

It seems like conversations these days are as a difficult as ever. Whether with family members, work colleagues, employees or strangers, the ability to have a productive discussion on any topic where ...

If you can’t cultivate the art of socially skilled conflict and disagreement and make others value your honesty, you are not only depriving others of valuable thoughts and ideas but failing to grow ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...

Difficult Dialogues: Community Conversations series (partnered with Colorado Chautauqua and their Voices at Chautauqua series). The avenues for expressing ourselves have exploded in the last decade, ...