The difficult customer: We have all seen them, most of us have dealt with them and some of us have even been them. The fact of the matter is, as small business owners we all work with customers that ...
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Treating Customers Well Isn’t Optional—Even When They’re Difficult
Most of us learned the Golden Rule as children: “Do unto others as you ...
The customer is always right. This is an adage that many entrepreneurs and businesses aspire to live up to. However, most entrepreneurs soon find out that customers can be difficult and irrational.
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A Difficult Customer Rants At An Innocent Employee, But She Knows She Wasn’t In The Store When The Incident Occurred
We’ve all encountered unreasonable people in the wild. In this story, one woman causes a lot of heartache over $20. Let’s figure out the truth here. Went to work on Tuesday when a woman came in to ...
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