Does this sound like something you’ve encountered online? You’ve looked at a shopping site because one item appealed to you, and then the site pops up lots of “special offers” tagged “just for you!” ...

“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

Dark patterns are design elements that deliberately obscure, mislead, coerce and/or deceive website visitors into making unintended and possibly harmful choices. Dark patterns can be found in many ...