Throughout my decades-long career as a contact center (CC) analyst, I have consistently observed a significant gap between industry experts, technology providers, and customers in their adoption and ...

Stories are timeless representations of our experiences. We tell stories to make people laugh, to encourage friends, and even to spread celebrity gossip. As humans, we pay attention to stories because ...

Panaji: As part of World Consumer Rights Day, an awareness drive on the theme “Safe Products, Confident Consumers” will be ...

Consumer Awareness Bharat Yatra 2026 programme held at Kohima Science College highlights consumer rights and duties.