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ServiceNow boasts about years of sweat equity that went into making its AI agents smarter

Though some recent studies cast doubt on the ability of AI agents to complete complex tasks, ServiceNow boasts that its bots are better, because they can rely on 20 years and 80 billion workflows ...
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ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...