Errors on credit reports. Unexpected bank and other “junk” fees. New financial products that conceal their true costs and terms. For help with those problems, millions of consumers in the U.S. have ...

The Consumer Financial Protection Bureau is facing a backlash over its recent overhaul of its consumer complaint portal, with experts warning that the agency is adding "friction" to the complaint ...

The Consumer Financial Protection Bureau (CFPB) recently added two new disclosures and an attestation requirement to the CFPB portal through which consumers may submit complaints about a financial ...

Debt collection complaints in North Texas have paralleled a nationwide surge. Experts and data attribute the spike to higher cost of living and ...

Class-action settlements alone hit nearly $40 billion in 2024, marking the third consecutive, record-setting year in the category. Private TCPA (Telephone Consumer Protection Act) claims have also ...

By smoothing out grammar, chatbot-assisted complaints may convince decision makers that a case is more legitimate.

The Consumer Financial Protection Bureau says it intends to revise an Open Banking Rule finalized during the Biden administration, which would have given consumers more control over their financial ...

The major credit reporting companies that help determine your ability to obtain a loan, buy a house, or get a job are urging the Trump administration to hide consumer complaints about their potential ...

Massachusetts Attorney General Andrea Joy Campbell and nearly two dozen of her peers across the nation are opposing the Trump administration’s decision to cease funding to the agency that oversees ...

Here’s what the agency has been doing for U.S. consumers since it was created in 2011—and what could change if the current administration continues to scale back its budget, staff, and mission By ...