Three months into degraded phone and Internet service from Comcast, and no end in sight in spite of 30 phone calls, eight trouble tickets, and three visits by Comcast technicians. The three ...

A Westchester homeowner says a Comcast cable tied to a tree was a months‑long hazard after technicians failed to rebury it. She says repeated calls went nowhere because she isn’t a customer. After CBS ...

Comcast is trying to make waiting for the cable technician to arrive a less unbearable experience than what you're used to. It's beginning to start trials on a system that will allow technicians to ...