Business Wire

Calabrio Introduces All-in-One Compliance Recording Solution for Webex Calling

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of ...
CMS Wire

The Cloud-Based Call Center Boom: Features, Benefits and Top Solutions

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...
Business Wire

1GLOBAL and Verint Partner to Deliver Enhanced Cloud-Based Mobile Compliance Recording Solutions for Financial Trading Organisations Worldwide

LONDON--(BUSINESS WIRE)--1GLOBAL, a top-tier mobile virtual network operator (MVNO) today announced a strategic partnership with Verint to transform compliance across the financial services and ...
CMS Wire

JBH Works Rebrands to Convey Five, Pioneering the Future of Cloud-Based Call Center Solutions

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...
KMWorld

Luware overhauls SIX’s financial market communications with cloud-native efficiency and compliance

Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability ...
Insurancenewsnet.com

Resellers and Analysts Applaud New OAISYS Call Recording Software With SIP Trunk Recording, On-Demand Licensing and Multi-Language Support

TEMPE, AZ -- (MARKET WIRE) -- 06/15/10 -- Resellers and analysts are applauding the new release of the Talkument® and Tracer version 6.1 call recording solutions from OAISYS®, a leader in business ...