A hot potato: Asus has not had a good week, to say the least. The Taiwanese gaming giant experienced a PR black eye after its RMA process was highlighted by YouTube channel Gamers Nexus, leading to ...
ASUS RMA complaint shows 10 failed repairs, overheating issues, and blocked service request, raising concerns about after sales support quality.
Its fifth annual Failing to Fix survey found Asus to be the most repairable laptop brand — although its score dropped compared to last year — and Apple the least repairable of those surveyed.